GGI Activity: Engage With Open Source Vendors
Table of contents
Engage with open source vendors
Link to GitLab issue: https://gitlab.ow2.org/ggi/ggi-castalia/-/issues/33.
Secure contracts with open source vendors that provide software critical to you. Companies and entities that produce open source software need to thrive to provide maintenance and development of new features. Their specific expertise is required on the project, and the community of users relies on their continued business and contributions.
Engaging with open source vendors takes several forms:
- Subscribing support plans.
- Contracting local service companies.
- Sponsoring developments.
- Paying for commercial licence.
This activity implies considering open source projects as fully-featured products worth paying for, much like any proprietary products – although usually far less expensive.
The objective of this activity is to ensure professional support of open source software used in the organisation. It has several benefits:
- Continuity of service through timely bug fixes.
- Service performance through optimised installation.
- Clarification of the legal/commercial status of the software used.
- Access to early information.
- Stable budget forecast.
The cost is obviously that of the support plans selected. Another cost might be to depart from bulk outsourcing to large systems integrators in favour of fine-grained contracting with expert SMEs.
The following verification points demonstrate progress in this activity:
- Whenever possible, find local expert SMEs.
- Beware of large systems integrators reselling third-party expertise (reselling support plans that expert open source SMEs actually provide).
A couple of links illustrating the commercial reality of open source software: